Melchor Ocampo Vacation Packages

I take it that we didn't have a renovated room because the toilet was old missing screw covers, was a little rocky/loose and was not very clean around/at the bottom. There was no curtain on the window that's in the shower were you can see outside onto other guests balcony (we put a towel in the window to hide the view just in case someone can also look in). The sink had a very slow drained that eventually the water didn't go down at all. We called 2 times to report this before someone came to fix the issue. And the toilet will run on its own...mainly when someone in the next room or above our room flushes their toilet. Before arrival I sent a message 2 times requesting a refrigerator to store medicine (I read they were available for an additional charge that I was willing to pay), but no one acknowledge my message. The TV is small with no good channels. The beds were comfortable, but the pillows were too soft (not a good quality pillow). The housekeepers didn't clean our room they just laid towels on the sink and a couple times we had to catch them to collect our trash (the do not disturb sign was not on the door). Besides the slight disappointment in our room and service our stay was good. We like the ease of getting around the area to do activities, shopping and eat.

They have a virtual receptionist to check you in, for me it’s not that ideal but not the worst thing to deal with. The place was clean and spotless! And there’s enough parking for the number of rooms. $10 for parking/ per night, also not that bad. I’d recommend this spot and most likely go back in the future!

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Very nasty looking not up to part .and they tried to get more money out of me